| The Value of Outsourcing |
 Xerox CEO on ACS' Added ValueXerox CEO Ursula Burns says that since ACS is the largest diversified business process outsourcing firm in the world, there is more than financial value.  How Government & Business Can Work EffectivelyCynthia Mitchell, County Clerk of Denton County, Texas, discusses the benefits of a partnership between government and business.  Ability to Turn on a DimeJoe Purzycki, Chief Operating Officer at Barclaycard discusses the benefits in using outsourced shared services and a network of delivery centers.  The Perfect Cost ModelTom Blodgett, COO of ACS, talks about the possibilities of outsourcing when business volume is down.  Partnerships Enable ChangeAnn Vezina, Managing Director of ACS Enterprise Solutions & Services, talks about the importance of strategic partnerships during times of economic crisis.  Do What You Do BestPeter Moller, Partner, BPO Advisory Practice at Deloitte UK, talks about the benefits of outsourcing — other than cost.  Calibrate CapacityPeter Allen, Former Partner & Managing Director at TPI, talks about the other benefits of outsourcing beyond cost reduction.  Can't Be Great at EverythingFrank Hauck, Executive Vice President of Global Marketing/Customer Quality at EMC Corporation, discusses whether strategic partnering is an appropriate weapon in today's economic crisis.  Focus on Differentiation in the MarketplaceRandy Pond, Executive VP of Operations, Processes & Systems at Cisco, discusses whether or not outsourcing is an appropriate response to the current economic challenge.  Outsourcing is a MarriageDerrell James, Exec. VP & Group President of ITO Services at ACS, Inc., discusses how companies can increase customer loyalty during tough times.  Share Resources to Create FlexibilityDerrell James, Exec. VP & Group President of ITO Services at ACS, Inc., discusses how outsourcing helps cut costs while sharing and leveraging resources.
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